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All donations received by Al Ihsan are strictly allocated to humanitarian projects such as education, healthcare, food relief, and community support. While donors may specify a project preference, Al Ihsan reserves the right to reallocate funds responsibly to meet urgent needs or changing circumstances on the ground.
Donations are generally non-refundable. Refunds may be granted only in exceptional circumstances, such as duplicate transactions or technical payment errors. Any request for a refund must be submitted in writing within 7 days and will be evaluated by Al Ihsan management.
All volunteers must comply with Al Ihsan guidelines and code of conduct. Safety protocols, confidentiality, and respect for beneficiaries are mandatory. We reserve the right to terminate a volunteer's participation immediately if these rules are violated.
Personal data collected during donations, registrations, or volunteering is used solely for Al Ihsan operations. We do not share information with third parties without consent, except as required by law. You may request access or deletion of your data at any time.
Al Ihsan provides periodic updates on projects and donations through newsletters, reports, and online platforms. While we strive for complete transparency, these updates are for informational purposes and do not create binding legal obligations.
Use of the Al Ihsan website is subject to applicable laws. Users must not engage in activities that disrupt services, upload harmful content, or infringe on intellectual property rights. We are not responsible for user-generated content posted on our platforms.
Al Ihsan reserves the right to modify these terms at any time. Significant changes will be published on the website, and your continued use of our services implies full acceptance of the updated terms.
Al Ihsan shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or participation in programs. All services are provided “as is” to the best of our ability.